Who Is Responsible for the Water Line in Dallas?
Dallas Water Utilities maintains the water service connection from the main to the meter. The property owner is responsible for the private line from the meter to the house and all interior plumbing.
Read the guideWhere Does City Responsibility End?
For water, City responsibility in Dallas ends at the meter. For wastewater, the City Code puts the line at the property line.
Read the guideWho Repairs the Water Line From the Meter to the House?
The private service line from the meter to your house is the owner's responsibility in Dallas, so a licensed plumber repairs or replaces it at your cost.
Read the guideWho Is Responsible for a Broken Sewer Line?
In Dallas the owner is responsible for the sewer lateral from the house to the property line; the City maintains it from the property line to the main.
Read the guideWhat Should I Do if the City Water Main Is Leaking?
Report it. Water main breaks, meter leaks and overflowing wastewater mains are City issues, and Dallas Water Utilities takes reports 24 hours a day through 311.
Read the guideWhen Should I Call Dallas 311 vs a Plumber?
Call 311 for problems on the public system. Call a plumber for anything on your side of the meter or property line.
Read the guide