Not sure where to start?
If several drains are backing up, start with multiple drains backed up. For water where it shouldn’t be, see water under the floor. For anything involving sewage, gas, or uncontrolled water, go to emergency plumbing.
PLUMBING PROBLEMS
What’s Wrong With My Plumbing?
Start with what you can see, hear, or smell. These troubleshooting guides explain common causes, what you can safely check yourself, and when to call a plumber.
Drains
Drain Keeps Clogging
A drain that clogs again a week or two after you clear it usually has buildup the plunger never removed, or a…
Read the guideSlow Drain
A slow drain is a partial clog. It is worth dealing with before it becomes a full stoppage.
Read the guideMultiple Drains Backed Up
When more than one drain backs up at the same time, the blockage is almost always in the main sewer line, not…
Read the guideWhy Do My Drains Keep Backing Up?
Drains that keep backing up are a symptom, not a diagnosis. The cause is usually one of a handful of things, and…
Read the guideGurgling Drains
Gurgling is the sound of air being pulled through water in a trap. It means air is not moving through the drain…
Read the guideToilets
Toilet Won’t Flush
A toilet that will not flush, or flushes weakly, usually has a problem in the tank or a clog in the bowl…
Read the guideToilet Keeps Running
A running toilet is usually a worn flapper or a fill valve that does not shut off. It is an easy repair…
Read the guideToilet Leaking at the Base
Water around the base of a toilet often means a failed wax seal, which can let wastewater soak the subfloor.
Read the guideWater Heater
No Hot Water
No hot water usually comes from a fuel, power, or ignition problem on the water heater, and sometimes from a failed part…
Read the guideWater Heater Leaking
A leaking water heater can be a loose fitting or a failed tank. Which one it is decides whether you repair or…
Read the guideWater Heater Making Noise
Popping or rumbling usually means sediment at the bottom of the tank, which is common with Dallas’s hard water.
Read the guidePipes
Low Water Pressure
Low pressure at one fixture is usually a clogged aerator or cartridge. Low pressure everywhere points to the supply, a valve, a…
Read the guideWater Under Floor
Damp flooring, warm spots, or water coming up through tile or wood can mean a slab leak, a drain leak, or water…
Read the guideHigh Water Bill
A sudden jump in your Dallas Water Utilities bill usually means a leak, a running toilet, or irrigation, but it is worth…
Read the guideNoisy Pipes
Banging when a valve closes is usually water hammer. Rattling or squealing can mean loose pipes or high pressure.
Read the guideFrozen Pipes
Dallas does not freeze often, but when it does, pipes in attics, exterior walls, and garages are at risk, as the February…
Read the guideSewer
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