By PlumberDallas.com editorialUpdated
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Common causes

Pilot out or ignition failure (gas)

Thermocouple, flame sensor, or igniter problems.

Tripped breaker or reset (electric)

A high-limit switch may trip.

Failed heating element

Electric units often have two elements.

Gas supply off

Utility work or a closed valve.

Tankless error code

Often scale or ignition related.

What you can check yourself

  • Check the gas valve is open, or that the breaker has not tripped.
  • Relight the pilot following the label instructions only.
  • Look for an error code on tankless units.
  • Check whether the problem is the whole house or one faucet.

When to call a plumber

Call if the pilot will not stay lit, the breaker trips again, you smell gas (leave and call Atmos Energy), or the tank is leaking.

How a plumber diagnoses it

A plumber tests ignition, gas control, elements, and thermostats and gives you the unit’s age.

What it may cost

See the water heater replacement cost guide for published price ranges and cost factors.

Frequently asked questions

Why does my hot water run out fast?

Sediment, a failed lower element, or an undersized heater.

Ready for a professional diagnosis? Learn about water heater repair in Dallas and request help.