By PlumberDallas.com editorialUpdated
Not sure this is your problem?Diagnose This Problem

Common causes

Disconnected chain or lift arm

The handle moves but nothing happens.

Low tank water

Fill valve set too low or failing.

Clogged rim jets

Hard-water scale blocks the holes under the rim.

Clog in trap or drain

Water rises instead of draining.

What you can check yourself

  • Lift the tank lid and reconnect the chain.
  • Check that the supply valve is fully open.
  • Use a flange plunger for a clog.
  • Clean rim holes with a small brush and vinegar.

When to call a plumber

Call a plumber if plunging fails, or if other drains are also slow.

How a plumber diagnoses it

A plumber checks tank parts and uses a closet auger or camera on the drain.

Ready for a professional diagnosis? Learn about toilet repair in Dallas and request help.